Frequently Asked Questions

 Q: Where are you located? Is there a physical          store?

     
        A: We are based in Kingston, Jamaica.

Coilz “R” Us products are exclusively sold at coilzrusja.com. There is not a physical store. However, we periodical we will aim to make appearances throughout the year at various natural hair expos and events. Make sure you’re following us on Instagram @coilzrusja to stay in the know!

         Q:  Where does your hair come from?

  A: All Coilz “R” Us products are made from ethically sourced 100% virgin human hair. Each texture undergoes a signature steam process to create perfectly blend-able kinks, coils and curls. 

Q: Which hair texture best resembles my own?

Yaki Straight Clip  - If you want hair that matches a relaxed/silky/permed, bone straight look, ‘Yaki Straight’ is the way to go.
 
Kinky Straight   – If you’re a natural queen looking for a straight texture that will blend well with your blown out tresses, ‘Kinky Straight’ is what you want.

Curly  – ‘Curly’ is our loosest curl pattern and blends best with 3B-3C hair.

Kinky Curly – Our ‘Kinky Curly’ texture is undoubtedly our best seller, has a tighter curl than our ‘Curly’ collection and blends best with 3C-4A hair.

Afro Kinky Curly and Coily – Our ‘Afro Kinky Curly/Coily’ texture, is our tightest, kinkiest curl pattern and blends best with 4A-4B/4B-4C hair.

Q: Can I straighten the curly texture?

A: Most definitely! Coilz “R” Us products are extremely versatile, but it’s important to remember that just like our actual hair, frequent use of high heat may permanently loosen the curl pattern.

If straight hair is your preferred style, we suggest trying one of our straight textures. You can check out our two signature straight textures; Kinky Straight and Yaki Straight.

Q:  I would like to request a specific colour. How do I do that?

A: Our Clip Ins are 100% virgin human hair and we do not offer a dye service. It will be delivered to you in its natural colour. You are free to dye it whatever colour you wish, once you are in receipt of it. For our grey haired queens, unfortunately we do not carry salt and pepper grey hair at this time. 

Q:  Is the hair ready to wear?

A: Each purchase will be accompanied by a set of hair care and maintenance tips. We recommend co washing your clip ins before use and to refer to our hair care tips to keep your hair looking fresh and vibrant.

Q: Can I colour/cut/style my hair?

A: Absolutely! All our clip ins are made from 100 percent human hair and can be cut, colored and styled as if it were your own. You can darken it, lighten it, lay it to the side or make it shorter, but remember: just like our own hair, your Clip Ins require a good maintenance routine to keep it looking fresh and vibrant.
Each purchase is accompanied by a set of care and maintenance tips. 

Q: How many clips are in a set?

A: 100gram set comes with seven (7) pieces with clips attached.